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“Previously, the Shirley Ryan AbilityLab’s data was siloed across the organization. Now, the hospital benefits from dynamic charts capable of drilling down to varying levels of detail and pivoting in different ways to analyze financial performance.”

– Kevin Henderson, Senior Principal, Sagence

How the #1 Ranked Adult Rehabilitation Hospital Broke Down Data Silos

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THE CHALLENGE:  The Shirley Ryan AbilityLab, formerly the Rehabilitation Institute of Chicago (RIC), is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions — from traumatic brain and spinal cord injury to stroke, amputation and cancer-related impairment.

The Shirley Ryan AbilityLab’s leadership team recognized that access to high-quality data was critical component in its innovative approach to care — improving patient outcomes and financial performance while reducing operational and research costs. However, “data was housed in disparate repositories across the hospital, limiting the ability of administrators and clinicians to leverage it fully,” explains Kevin Henderson, Senior Principal at Sagence.

THE SOLUTION:  Sagence proposed a data hub approach to enable the Shirley Ryan AbilityLab to collect, clean, transform, and prepare data from multiple sources so it was readily consumable by any department and user, regardless of technical knowledge. The end-to-end solution includes XtremeData as the data repository (data hub) and Knowi as the visualization and dashboarding solution.

Sagence selected Knowi because it “provided the user experience and technical capabilities we were looking for but could not find in other analytics solutions,” says Matthew Felz, Senior Analyst, Sagence.

THE RESULTS:  Using Knowi, data from the XtremeData hub has been leveraged to develop dashboards in three main areas of the organization: 

1) Research - Several dashboards enable quick, easy, and direct access to research project financials.

2) Data Quality - Dashboards provide basic summary stats/plots on all clinical data and detect data entry errors for ~55 assessments and ~1300 items.

3) Finance - Dashboards provide both diagnostic and operational views of denied claims for managers and analysts to detect trends and investigate anomalies.


Sagence Consulting Customer Story

Results At A Glance

Improved clinical data quality by detecting data entry errors

Achieved Hospital-wide Data Harmonization

Reduced fatal denials by detecting denial trends and anomalies

Centralized research project financial reporting

Sagence is a unique consulting firm advising clients in
information-intensive industries and specializing in data
management and analytics.

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